Please contact us immediately; I ask for 24 hours within delivery, and I would be more than happy to have a new item sent out to you. You must have pictures along with your claim in order to get a new item!

Its a very simple process! Before doing anything with the decal rub over it with a credit card or coin to make sure the decal is adhered to transfer tape. Peel the decal with the transfer tape and place it on the item you want the decal on. You then should rub over the tape firmly to make sure the decal sticks, again with the card/coin. Slowly peel the tape from the top of the decal, if you notice decal coming up with tape lay it back down and rub over it again. Be patient :)

Please check your receipt for processing time. Different items in my store have different processing times.

Sometimes items have minor imperfections that are out of my control because it came that way from the manufacturer(scratch). I am not responsible for small flaws that are not noticeable.

Unfortunately I cannot be responsible for a decal being placed incorrectly. If there are circumstances in which you think are justifiable, please contact me to see if there is anything that can be done!

Sure, you can contact me for any reason! I am always here and willing to help with color combinations and custom requests! It is hard to make decisions on color using the computer screen. I can offer suggestions with the knowledge of know exactly what these items look like printed and cut. If requested, I can also send a proof what what it would generally look like before I make it if you are still unsure about the color combinations.

Unfortunately I cannot be responsible for the color combinations you choose so if you are not sure please message us, we are always happy to help.